Service Delivery Manager with German & English

  • Wrocław
  • 6000 - 9000 PLN netto

Opis

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013 in Europe, Piwik PRO Analytics Suite enables governments, public institutions, private companies and enterprises to analyze and optimize full customer journey. Together with a powerful platform comes high touch customer care, training and professional guidance in obtaining the most valuable insights for our customer’s business. Our product is deployable both on-premises (self-hosted, PaaS) and in the cloud (SaaS). Each adheres to the strictest privacy and security regulations while ensuring our clients full data ownership.

You will be a subject matter expert on Piwik PRO Analytics Suite for our customer’s technical teams to ensure proper deployment and for power users of the platform ensuring frictionless user experience.

 

This may involve:

  • Building and nurturing long-term relationships with customers,
  • Participating in calls, analyzing requirements for enterprise customers (mostly EU and USA),
  • Finding or figuring out the proper solutions to customer’s technical hurdles,
  • Planning and coordinating the implementation of the platform,
  • Helping customers to use our products more effectively,
  • Being the voice-of-customer internally e.g. when giving feedback to product, customer success, marketing and sales teams.

 

What do we expect from you?

  • Fluent command of German and English (both in writing and speaking) and confidence to communicate in formal conversations (C1),
  • Analytical skills,
  • Basic knowledge of or willingness to study JavaScript,
  • Great communication skills and an ability to build strong relationships with clients,
  • A proactive attitude and a high degree of accountability for your work.

 

Possessing these assets would be a huge advantage:

  • Practical knowledge of any analytics platform,
  • Previous experience in working with corporate clients,
  • Previous experience in running/coordinating IT projects.

 

What can you expect from us?

  • An attractive salary (6,000 – 9,000 PLN net on a VAT invoiced B2B contract),
  • The opportunity to develop your skills and gain more experience by working on exceptional projects,
  • A development tools package with a regularly updated resource library, English classes, regular events with lectures given by our colleagues, knowledge-sharing (tech and business) groups,
  • Private healthcare
  • MyBenefit cafeteria
  • A lunch card
  • The possibility to work remotely (part-time),
  • Unforgettable parties and integration trips
  • A completely unique work atmosphere – we really like to keep things informal

Piwik PRO czytaj więcej

Service Delivery Manager with German & English

  • Wrocław
  • 6000 - 9000 PLN netto
  • Inne
  • B2B
  • Dodano miesiąc temu
Aplikuj teraz

Wymagania

  • English
  • German
  • Analytics
  • JavaScript

Opis

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013 in Europe, Piwik PRO Analytics Suite enables governments, public institutions, private companies and enterprises to analyze and optimize full customer journey. Together with a powerful platform comes high touch customer care, training and professional guidance in obtaining the most valuable insights for our customer’s business. Our product is deployable both on-premises (self-hosted, PaaS) and in the cloud (SaaS). Each adheres to the strictest privacy and security regulations while ensuring our clients full data ownership.

You will be a subject matter expert on Piwik PRO Analytics Suite for our customer’s technical teams to ensure proper deployment and for power users of the platform ensuring frictionless user experience.

 

This may involve:

  • Building and nurturing long-term relationships with customers,
  • Participating in calls, analyzing requirements for enterprise customers (mostly EU and USA),
  • Finding or figuring out the proper solutions to customer’s technical hurdles,
  • Planning and coordinating the implementation of the platform,
  • Helping customers to use our products more effectively,
  • Being the voice-of-customer internally e.g. when giving feedback to product, customer success, marketing and sales teams.

 

What do we expect from you?

  • Fluent command of German and English (both in writing and speaking) and confidence to communicate in formal conversations (C1),
  • Analytical skills,
  • Basic knowledge of or willingness to study JavaScript,
  • Great communication skills and an ability to build strong relationships with clients,
  • A proactive attitude and a high degree of accountability for your work.

 

Possessing these assets would be a huge advantage:

  • Practical knowledge of any analytics platform,
  • Previous experience in working with corporate clients,
  • Previous experience in running/coordinating IT projects.

 

What can you expect from us?

  • An attractive salary (6,000 – 9,000 PLN net on a VAT invoiced B2B contract),
  • The opportunity to develop your skills and gain more experience by working on exceptional projects,
  • A development tools package with a regularly updated resource library, English classes, regular events with lectures given by our colleagues, knowledge-sharing (tech and business) groups,
  • Private healthcare
  • MyBenefit cafeteria
  • A lunch card
  • The possibility to work remotely (part-time),
  • Unforgettable parties and integration trips
  • A completely unique work atmosphere – we really like to keep things informal

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Informujemy, że administratorem danych jest Piwik PRO Sp. z o.o. z siedzibą w Wrocław, Św. Antoniego 2/4 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest Serwis JarJobs.com oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją. rozwiń keyboard_arrow_down