Application Support Agent with Russian, German and English

  • Wrocław

Opis

Responsibilities:

  • Direct contact with users and customers from Regions: EMEA
  • Solving problems in the company’s applications (business knowledge needed).
  • Working according to established rules and procedures as a member of Global Organization (registering, closing, monitoring and follow-up Service Requests),
  • Working in accordance with ITIL

Requirements:

  • Microsoft environment knowledge
  • Understanding of networking principals
  • Analytical ability to troubleshoot complex incidents
  • General IT knowledge as a base to quick learn and support large number of business applications
  • Language skills: 
  • Russian C1, 
  • German C1,
  • English B2/C1.

What can we offer:

  • Stable, long-lasting cooperation based on B2B contract,
  • On-site job with great team of professionals,
  • Many development opportunities and access to modern technology,
  • Medicover,
  • Multisport Card,
  • Life insurance and many more.

Experis czytaj więcej

Application Support Agent with Russian, German and English

  • Wrocław
  • HelpDesk
  • Dowolny rodzaj zatrudnienia
  • Dodano 30 dni temu
Aplikuj teraz

Opis

Responsibilities:

  • Direct contact with users and customers from Regions: EMEA
  • Solving problems in the company’s applications (business knowledge needed).
  • Working according to established rules and procedures as a member of Global Organization (registering, closing, monitoring and follow-up Service Requests),
  • Working in accordance with ITIL

Requirements:

  • Microsoft environment knowledge
  • Understanding of networking principals
  • Analytical ability to troubleshoot complex incidents
  • General IT knowledge as a base to quick learn and support large number of business applications
  • Language skills: 
  • Russian C1, 
  • German C1,
  • English B2/C1.

What can we offer:

  • Stable, long-lasting cooperation based on B2B contract,
  • On-site job with great team of professionals,
  • Many development opportunities and access to modern technology,
  • Medicover,
  • Multisport Card,
  • Life insurance and many more.